Potential Canada Post disruption
Alert message
AVOID PAYMENT DELAYS: Potential Canada Post mail disruption could delay mailed WCB customer payments, forms and letters
Get ahead of the potential Canada Post mail strike by signing up for direct deposit to receive automatic payments. To receive your payment, fill out a direct deposit form and send it to the WCB by email or fax.
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Psychological injuries
Alert message
All workers covered by The Workers' Compensation Act, 2013 are eligible for compensation and medical treatment if they suffer a psychological injury from being directly exposed to a traumatic event, a series of traumatic events or a substantial work-related stressor as part of or in the course of their employment. This coverage applies to all industries and occupations covered by the Act. Find out more.
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Psychological health providers - fee schedule (as of July 1, 2025)
Document type
Publications
Customer type
Care providers
Document description
Use these fee codes and fees to bill for services provided to WCB customers by psychological health providers accredited by the WCB to provide primary level services to WCB customers, as of July 1, 2025.
application/pdf — 108.04 KB
Physician Fee Schedule.pdf
Document type
Downloadable forms
Customer type
Care providers
Document description
Use these fee codes and fees to bill for primary level services provided to WCB customers by physicians and optometrists.
application/pdf — 125.03 KB
Fee Schedule - Chiropractors - 2021-2024.pdf
Document type
Publications
Customer type
Care providers
Document description
Use these fee codes and fees to bill for primary level services provided to WCB customers by chiropractors.
application/pdf — 562.65 KB
How to create and use your WCB online account
Document type
Publications
Customer type
Care providers
Workers
Employers
Document description
Find out how to create a basic or full WCB online account. Learn the benefits of a WCB online account to submit injury claim forms quickly and efficiently and for quick log in for claim status updates.
application/pdf — 175.42 KB
Chiropractor's Initial Report and Physiotherapist’s Initial Report (CHI/PTP) User Manual
Document type
Downloadable forms
Publications
Customer type
Care providers
Document description
Learn how to fill out the Chiropractor's Initial Report (CHI) and the Physiotherapist’s Initial Report (PTI) using the CHI/PTP user manual.
application/pdf — 125.83 KB
Practitioner’s Return-to-Work (PRTW) Report
Document type
Downloadable forms
Online submission forms
Customer type
Care providers
Document description
Once a return-to-work plan has been agreed upon, submit this report to the WCB with copies to the primary care provider, the employer and worker to confirm the hours of work and restrictions.
Occupational Therapists' Fee Schedule
Document type
Publications
Customer type
Care providers
Document description
Use these fee codes and fees to bill for primary level services provided to WCB customers by occupational therapists accredited by the WCB.
application/pdf — 148.85 KB
Hearing services' fee schedule
Document type
Publications
Customer type
Care providers
Document description
Use these fee codes and fees to bill for primary level services provided to WCB customers by hearing service providers accredited by the WCB.
application/pdf — 593.91 KB
How to create a WCB online account
Document type
Publications
Customer type
Care providers
Workers
Employers
General
Document description
Don't have a WCB online account? Sign up today for automatic, secure access. The account set-up is simple with this step-by-step guide.
application/pdf — 275.07 KB
Financial system improvement – care providers
Document type
Fact sheets
Customer type
Care providers
Document description
The WCB is improving its core financial system as part of its business transformation efforts.
application/pdf — 494.54 KB