Transformation update
The WCB is transforming to serve you better. Our transformation includes improvements to our systems and processes.
An important milestone is ahead as we replace the technology supporting employer accounts and online services for employers.
More information related to what's changing will be shared in the coming weeks.
Potential Canada Post disruption
AVOID PAYMENT DELAYS: Potential Canada Post mail disruption could delay mailed WCB customer payments, forms and letters.
Get ahead of the potential Canada Post mail strike by signing up for direct deposit to receive automatic payments. To receive your payment, fill out a direct deposit form and sent it to the WCB by email or fax.
Repetitive strain injuries
A work injury may arise from repetitive work activities and/or poor ergonomics, resulting in a repetitive strain injury (RSI). Find out what injuries are considered RSIs, the risk factors for RSIs and factors that may or may not support a RSI claim.
A work injury may arise from repetitive work activities and/or poor ergonomics, resulting in a repetitive strain injury (RSI). These injuries can result in pain, fatigue and a decline in work performance.
RSI includes, but is not limited to:
- carpal tunnel syndrome
- epicondylitis (tennis or golfer’s elbow)
- cubital tunnel syndrome
- tendonitis
- rotator cuff
- shoulder impingement syndrome
- radial tunnel syndrome
- thoracic outlet syndrome
- trigger finger
- disablements from vibrations
Risk factors for RSI
There are three major risk factors for RSI in the workplace:
- Repetition: The number of times a specific activity is repeated and the percentage of the workday it occurs.
- Force: The weight or impact of an object being handled and/or the force of body action required to carry out an activity.
- Ergonomics: Body positioning, both static and dynamic, required to do an activity and the setup of the work area.
Daily job duties can lead to a workplace RSI if there is a high repetition and force in your daily tasks. Poor ergonomics can increase this risk even further.
| Risk factors for RSI | |
|---|---|
| Factors that may support an RSI claim* | Factors that do not support an RSI claim* |
|
a precise symptom onset during a work activity |
symptom onset away from employment |
|
new activities in your job |
activities performed for many years |
|
recent increase in activities at work |
recent increase in activities outside of work |
|
your age and years of activity |
other medical considerations, such as medications or therapies |
|
improved symptoms away from work |
bilateral symptoms without bilateral activity |
|
|
continuing or increasing symptoms away from work |
* These factors are not used as the sole basis for accepting or denying a claim.
Submit a form
Use the WCB's secure document transfer to submit a picture (JPEG) or PDF document or submit the files by email.