Document name
Allowance – Personal Care
Document number
POL 10/2014

Effective date: August 1, 2014

Application: All claims on and after the effective date.

Policy subject: Allowance and expenses


To establish personal care allowances (PCA).


Policy section content
Section detail

Personal care means the care a worker needs in relation to:

  • Hygiene.
  • Dressing.
  • Mobility.
  • Feeding, and
  • Supervision.


Policy section content
Section detail
  1. The Workers’ Compensation Act, 2013 allows the WCB to provide personal care allowances (PCA) to injured workers (Section 79).
  2. The WCB can take any measures necessary to (Section 111):
    1. Help workers return-to-work.
    2. Lessen work-related disabilities.
    3. Help dependent spouses become self-sufficient.
  3. The WCB may pay for any medical aid or treatment that the worker needs because of an injury (Section 115).


Policy section content
Section detail
  1. The WCB provides PCAs to workers that have temporary or permanent physical or cognitive needs because of a work injury.
  2. All decisions concerning PCA will be confirmed in writing.
  3. If the worker’s personal care requirements are serious or unique enough, additional special care costs may be considered. If a family member of the injured worker is qualified to provide the needed care and the health care provider has no objection to this, the WCB will acknowledge them as able.
  4. The WCB will annually adjust PCAs by yearly changes to the Consumer Price Index (CPI). POL 07/2013, CPI – Annual Indexing and PRO 15/2020, CPI – Annual Increase will apply.
  5. If the worker is in the hospital, the WCB will suspend PCA if the worker stays for more than 30 consecutive days.
Call to action
Two people signing documents
Two people signing documents

Looking for the full policy manual?

Click here to download the WCB’s current Policy and Procedure Manual.

Call to action button
Download full manual