2025 final premium rates now available
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AVOID DELAYS WITH YOUR EPS
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Canada Post backlog could delay WCB Employer's Payroll Statement (EPS) letters
To view your access code and firm number or to file your EPS online, sign up for a secure WCB online account.
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AVOID PAYMENT DELAYS
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Canada Post backlog could delay mail disruption could delay mailed WCB customer payments, forms and letters
Sign up for direct deposit to receive automatic payments. To receive your payment, fill out a direct deposit form and send it to the WCB by email or by fax.
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Christmas and Boxing Day 2024
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NOTIFICATION: The WCB offices will be closed Dec. 25-26, to observe Christmas Day and Boxing Day. Regular office hours will resume on Friday, Dec. 27.
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Issues the FPO can deal with
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Learn what issues the Fair Practices Office (FPO) can help you with.
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The FPO works to promote fairness within the policies, procedures and practices of the WCB. We respond to inquiries and provide information about WCB processes and policies. We listen to concerns raised about:
- Delays in decision-making, communication and payment.
- Written and verbal communication.
- Staff conduct.
- Implementation of appeal and board decisions.
- Payments of earnings loss benefits, medical and travel expenses, independence allowances and permanent functional impairment benefits.
- Vocational rehabilitation services.
- Employer classification, assessments and the experience rating program.
- Application of policies and procedures.
We work with parties to find resolution. In complex cases, we may complete a review and, if appropriate, make recommendations to the WCB to address service issues.