Policy listing

Travel Expense Rates (POL & PRO 04/2023)
This procedure establishes the current rates at which workers and WCB staff are to be reimbursed for travel and sustenance expenses. Rates are included in an appendix attached to the procedure, which has been updated to note current mileage rates, effective May 1, 2023. The procedure has also been updated to clarify that the Bank of Canada exchanges rates will be used for travel out of country. 
 

Interest on Benefits Accruing from Successful Claim Appeals (POL & PRO 03/2023)

This policy and procedure establish guidelines for issuing interest on successful appeals. The documents have been updated to reflect current WCB process for issuing interest payments within the claims management system. It has also been clarified that the appeal timeline process is dependent upon when an appeal is submitted to the WCB, except in situations where there is missing or insufficient information provided to the WCB.

Medical Review Panels (POL & PRO 02/2023)

Claimants who have an accepted WCB claim or their dependants, who have exhausted their rights to appeal, and have a valid medical question with which they disagree may request a Medical Review Panel (MRP). This updated policy and procedure clarifies the guidelines for the MRP, outlining the requirements for workers or dependants, and healthcare providers, who are either completing an Enabling Certificate or participating in an MRP.

Injuries – Hearing Loss (POL & PRO 01/2023)

This policy and procedure provide guidelines for the adjudication of traumatic and occupational noise induced hearing loss claims, as well as Permanent Functional Impairment (PFI) awards. These documents have been updated to include guidelines on asymmetrical hearing loss and clarification on which audiograms will be considered for adjudicating claims and determining the PFI rating.