Benefits - General https://wcbsask.com/ en Injury Claims – Administrative Errors (PRO 03/2022) https://wcbsask.com/policy-and-procedure/injury-claims-administrative-errors-pro-032022 <span>Injury Claims – Administrative Errors (PRO 03/2022)</span> <span><span lang="" about="https://wcbsask.com/user/297" typeof="schema:Person" property="schema:name" datatype="" content="nilay.patel@wowfactormedia.ca" xml:lang="">nilay.patel@wo…</span></span> <span>April 16, 2022</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/567" hreflang="en">Procedure</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Injury Claims – Administrative Errors</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">PRO 03/2022</div> </div> May 1, 2022 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li>POL 03/2022, Injury Claims - Administrative Errors, provides guidelines for administrative errors and how they are corrected by WCB staff.<br />  </li> <li>Operations staff will consider the following guidelines when determining if an administrative error has occurred. Examples are also provided in the <a href="https://wcbsask.com/node/4320" title="Appendix: Administrative Errors - Examples">Appendix</a>.</li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">PROCEDURE</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li>What does the WCB consider to be an administrative error on an injury claim? <ol> <li>Administrative errors are clerical, calculation or file management errors made by WCB staff members.</li> </ol> </li> <li>What does the WCB not consider to be an administrative error? <ol> <li>Administrative errors do not include those caused by external conditions that are outside WCB’s control. This includes, but is not limited to, the following: <ol> <li>Delay in a worker receiving medical treatment/diagnostics as a result of treatment centre availability or other general health care delays that may occur.</li> <li>The activities or actions of an employer or worker, such as:<br /> (a) Postponing attendance for medical appointments.<br /> (b) Delays in providing necessary information to the WCB.<br /> (c) Incorrect information provided to the WCB.</li> <li>Errors committed by other parties involved in the management of a claim.</li> <li>Delays in treatment or vocational rehabilitation caused by limited health care services available during a provincial state of emergency or natural disaster.</li> </ol> </li> <li>Administrative errors also do not include certain conditions within the WCB’s control. This includes, but is not limited to, the following: <ol> <li>File management delays that occur for specific WCB processes such as the earnings verification process for long-term earnings loss benefits or when benefits are extended to a worker with missing or outstanding information.</li> <li>Outstanding administrative tasks or pending decisions (i.e., unadjudicated claims, outstanding appeal decisions).</li> <li>Coverage or workload constraints which have the potential to broadly impact multiple customers.</li> <li>Minor delays by WCB staff or failure to take certain actions during the management of a claim that have a minimal impact on the overall expected recovery period for an injured worker.</li> </ol> </li> </ol> </li> <li>Operations staff will review all situations involving potential administrative errors on a case by case basis considering the individual circumstances of each claim.<br />  </li> <li>In addition to the policy and procedure guidelines, Operations staff will consider the following questions for guidance when determining if a file management error has occurred:  <ol> <li>Was a file management error made by a WCB staff member or was the error a result of external conditions that were outside the WCB’s control?</li> <li>Did WCB staff delay in arranging required medical treatment or approved services for a worker? <ol> <li>Was there a significant delay between when a request was received and when it was handled?</li> <li>Did the delay in arranging medical treatment or approved services extend the expected recovery period for an injured worker? Can this be confirmed by a WCB Medical Officer?</li> <li>Did WCB staff have all the information necessary in order to make a decision or take action?</li> <li>Were additional claims costs incurred over and above what would normally have been anticipated had the delay not occurred?</li> <li>Did the delay specifically impact an individual customer based on the unique circumstances of the claim? Would other customers have experienced a similar result?</li> </ol> </li> <li>Did Operations staff fail to make a decision or take certain actions during the course of a claim that impacted the expected recovery period for an injured worker? <ol> <li>Was there a decision that was missed which impacted the expected recovery of an injured worker? </li> <li>Was a system task created without any action taken?</li> <li>Is it reasonable that the delay was substantial enough to result in an extended period of disablement for an injured worker? Can this be confirmed by a WCB Medical Officer?</li> <li>Did the delay specifically impact an individual customer based on the unique circumstances of the claim? Would other customers have experienced a similar result?</li> </ol> </li> </ol> </li> <li>Can a decision be reversed as a result of an administrative error? <ol> <li>The identification and correction of an administrative error as directed through <a href="https://wcbsask.com/node/4314">POL 03/2022</a> is not considered to be a reconsideration of a previous decision.</li> <li>Situations when an actual decision is reversed are directed through <a href="https://wcbsask.com/node/2772">POL 23/2014, Reversing Decisions</a>.</li> </ol> </li> <li>What happens when an administrative error has occurred? <ol> <li>Once an administrative error has been discovered, Operations staff will immediately review the error.</li> <li>Following a review, Operations staff will: <ol> <li>Notify the worker verbally (i.e., over the phone),</li> <li>Provide written notice to the worker and employer detailing the error that occurred and impact on benefit entitlement or claims cost experience, and,</li> <li>Correct the error.</li> </ol> </li> </ol> </li> <li>The impact of an administrative error may result in either an overpayment or underpayment of benefits to a worker.</li> </ol> <p><u>Overpayment</u></p> <ol start="8"> <li>What happens when an administrative error results in an overpayment of benefits? <ol> <li>An overpayment of benefits resulting from an administrative error will be pursued by the WCB.</li> <li>If benefits are ongoing, Operations staff will reduce the rate of benefits to the correct level once the debtor is made aware of the overpayment.</li> </ol> </li> <li>Is there a time limit for when Operations staff can pursue an overpayment of benefits as a result of an administrative error? <ol> <li>The WCB has two years from when the overpayment occurs, or when WCB staff could reasonably have discovered the overpayment, to recover the overpayment or register a Board Order as a judgement of the Court (<a href="https://wcbsask.com/node/2682">POL 17/2016, Overpayment Recovery – Compensation</a>). <ol> <li>Staff may, however, set off overpayment debts against any present or future entitlements that may be payable to a worker.</li> </ol> </li> </ol> </li> <li>Are there situations where an administrative error results in an overpayment of benefits and benefits are not recovered from a worker? <ol> <li>Overpayments may not be recovered when a worker is still entitled to the benefits they have received, typically as a result of a file management error. <ol> <li>Some examples may include, but are not limited to, the following:<br /> (a) A delay in arranging medically requested treatment/diagnostics where a worker is still unable to return to employment as a result of a work-related injury.<br /> (b) Where Operations staff fail to make a decision or take certain actions at specific points in the management of the claim.<br /> (c) A prolonged period of disablement as a result of significant file management delays.<br /> (d) Where Operations staff determine that it would not be fair and reasonable to recover benefits from a worker when an administrative error has occurred.</li> </ol> </li> </ol> </li> <li>When recovery of an overpayment is not pursued, Operations staff will follow the claim overpayment write-off process. An Overpayment Write-Off (OPWR) form will be documented on the claim file and include, but not limited to, the following information: <ol> <li>The amount of overpayment.</li> <li>Reason for write-off.</li> <li>Signature of secondary approval. <ol> <li>All decisions to write-off an overpayment must be reviewed at minimum, by an Operations Team Leader or Supervisor in accordance with Secondary Approval Levels, ADM PRO 01/2022.</li> <li>Depending on the type of benefit being written-off, Operations staff may have to submit a task to another department to complete the write-off process.</li> </ol> </li> </ol> </li> <li>Will an employer receive cost relief when an administrative error has resulted in an overpayment of benefits to a worker? <ol> <li>In accordance with <a href="https://wcbsask.com/node/2514">POL 27/2016, Experience Rating Program – Discounts or Surcharges</a>, additional claim costs incurred from an overpayment are automatically removed from the employer’s claims cost experience when the overpayment is discovered and recorded on the claim file.</li> </ol> </li> </ol> <p><u>Underpayment</u></p> <ol start="13"> <li>What happens when an administrative error results in an underpayment of benefits? <ol> <li>Where an administrative error has resulted in an underpayment of benefit entitlement to a worker, Operations staff will recalculate earnings loss benefits to provide additional entitlement.</li> </ol> </li> <li>Is there a time limit for when Operations staff can provide additional benefits as a result of an administrative error? <ol> <li>No. Additional entitlement resulting from an administrative error will be provided to a worker regardless of how much time has passed since the error occurred.</li> </ol> </li> <li>Will an employer receive cost relief when an administrative error has resulted in an underpayment of benefits to a worker? <ol> <li>Employers are not provided cost relief for the additional claims costs that result from an administrative error when a worker is provided additional benefit entitlement.</li> </ol> </li> </ol> <p><u>Other</u></p> <ol start="16"> <li>At least one authority level above the original decision maker must review and approve all decisions that involve a potential administrative error. Decisions will be documented. <ol> <li>This includes decisions where it has been determined by Operations staff that an administrative error has not occurred.</li> </ol> </li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To establish guidelines for the management and correction of administrative errors by WCB staff.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank"><em>The Workers’ Compensation Act, 2013</em></a></span></span></span></p> <p><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA"><span>Sections 20(5), 112, 113, 115(j), 180.</span></span></p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p>(1)    Previous POL 25/2010, Administrative Error - Cost Relief <span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA"><span><span>(effective February 3, 2012 to October 31, 2016)</span> </span></span>superseded by POL 17/2016, Overpayment Recovery – Compensation.</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://www.wcbsask.com/policy-and-procedure/injury-claims-administrative-errors-pol-032022">POL 03/2022 Injury Claims - Administrative Errors</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/overpayment-recovery-compensation-pol-172016">POL 17/2016 Overpayment Recovery - Compensation</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/overpayment-recovery-compensation-pro-172016">PRO 17/2016 Overpayment Recovery - Compensation</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/experience-rating-program-discounts-or-surcharges-pol-272016">POL 27/2016 Experience Rating Program – Discounts or Surcharges</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/second-injury-and-re-employment-reserve-pol-032021">POL 03/2021 Second Injury and Re-Employment Reserve</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/second-injury-and-re-employment-reserve-pro-032021">PRO 03/2021 Second Injury and Re-Employment Reserve</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/reversing-decisions-pol-232014">POL 23/2014 Reversing Decisions</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/fines-and-penalties-general-pol-262013">POL 26/2013 Fines and Penalties</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><span>ADM PRO 01/2022 Secondary Approval Levels</span></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--attachments paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Attachments</h2> <div class="field field--name-field-attachments field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Attachments</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/documents/appendix-administrative-errors-examples">Appendix: Administrative Errors - Examples</a></div> </div> </div> </div> </div> </div> </div> </div> </div> Applies to all administrative errors discovered on or after the effective date regardless of claim registration date. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Sat, 16 Apr 2022 15:42:49 +0000 nilay.patel@wowfactormedia.ca 4315 at https://wcbsask.com Injury Claims – Administrative Errors (POL 03/2022) https://wcbsask.com/policy-and-procedure/injury-claims-administrative-errors-pol-032022 <span>Injury Claims – Administrative Errors (POL 03/2022)</span> <span><span lang="" about="https://wcbsask.com/user/297" typeof="schema:Person" property="schema:name" datatype="" content="nilay.patel@wowfactormedia.ca" xml:lang="">nilay.patel@wo…</span></span> <span>April 16, 2022</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/564" hreflang="en">Policy</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Injury Claims – Administrative Errors</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">POL 03/2022</div> </div> May 1, 2022 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">DEFINITION</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><strong>Significant delay</strong>, means an action or activity that occurs later than what is to be expected, impacting a claim to a noticeable degree in that it results in an extended period of disablement for an injured worker or additional costs to an employer.</p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li><span><span><em><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank">The Workers’ Compensation Act, 2013</a> </em>(the “Act”) authorizes the WCB to rescind, alter or amend any decision it has previously made (Section 20(5)).</span></span><br />  </li> <li><span><span>The WCB considers it appropriate and fair to remedy an administrative error that adversely impacts a worker’s benefits or the costs applied to an employer’s experience which affects the employer's experience rate.</span></span><br />  </li> <li><span><span>No person shall knowingly provide false or misleading information to the Board (Section 180(a)). This may include failing to inform the WCB that an administrative error has occurred.</span></span><br />  </li> <li>While administrative errors made by WCB staff have the potential to impact multiple customers, the intent of this policy is to ensure the identification and correction of errors that unfairly impact individual customers based on the unique circumstances of each claim.</li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">POLICY</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li>For the purpose of this policy, an administrative error is a clerical, calculation or file management error made by a member of the Workers’ Compensation Board (WCB) staff. A file management error includes mistakes made during the administration of a claim. <ol> <li>Clerical or calculation errors may include, but are not limited to, the following: <ol> <li>Incorrect information entered when calculating benefit entitlement such as rate of pay, hours worked, shift premium, vacation or overtime pay, earnings from prior years, dependant information, TD1 status, etc.</li> <li>Calculation errors.</li> <li>System errors.</li> <li>Other data entry errors.</li> </ol> </li> <li>File management errors may include, but are not limited to, the following: <ol> <li>A significant delay in arranging medically requested treatment/diagnostics.</li> <li>A decision is missed (i.e., WCB staff failed to make a decision or take certain actions at specific points in the management of the claim).</li> <li>A significant delay in arranging approved services to a worker (e.g., an appropriate vocational rehabilitation plan).</li> <li>Incorrect approval of travel, sustenance expenses, medical aid or other rehabilitation costs.</li> </ol> </li> </ol> </li> <li>Situations involving potential administrative errors will be reviewed on a case by case basis considering the individual circumstances of each claim.<br />  </li> <li>Once an administrative error has been discovered, the WCB will immediately review the claim, notify the worker and employer, and correct the error.<br />  </li> <li>There is no time limit for when an administrative error may be discovered and corrected on a claim file, however the recovery of an overpayment of benefits must follow the limitations of actions legislation in force.<br />  </li> <li>The identification and correction of an administrative error is not considered to be a reconsideration of a previous decision. Situations when an actual decision is reversed are directed through <a href="https://wcbsask.com/node/2772">POL 23/2014, Reversing Decisions</a>.<br />  </li> <li>Administrative errors do not include those caused by external conditions that are outside WCB’s control. This includes the activities, actions, or availability of an employer, worker, treatment centre, or any other party involved in the management of a claim.<br />  </li> <li>The impact of an administrative error may result in either an overpayment or underpayment of benefits to a worker. Benefits impacted may include, but are not limited to, the following: <ol> <li>Earnings loss benefits.</li> <li>Travel and sustenance expenses.</li> <li>Annuity amounts.</li> <li>Medical aid or rehabilitation.</li> </ol> </li> </ol> <p><u>Overpayment</u></p> <ol start="8"> <li>If an administrative error results in an overpayment of benefits to an injured worker, recovery efforts will be made in accordance to <a href="https://wcbsask.com/node/2682">POL 17/2016, Overpayment Recovery – Compensation</a>.<br />  </li> <li>Claim costs incurred from an overpayment are automatically removed from the employer’s claims cost experience when the overpayment is discovered and recorded on the claim file (<a href="https://wcbsask.com/node/2514">POL 27/2016, Experience Rating Program – Discounts or Surcharges</a>).<br />  </li> <li>Overpayments may not be recovered when a worker is still entitled to the benefits they have received, typically as a result of a file management error. <ol> <li>When recovery of the overpayment is not pursued, these additional costs will be relieved in the form of an overpayment write-off.</li> </ol> </li> <li>When an overpayment is written off, a worker's annuity amount is automatically adjusted (<a href="https://wcbsask.com/node/3700">POL 05/2020, Annuities</a>).</li> </ol> <p><u>Underpayment</u></p> <ol start="12"> <li>If an administrative error results in an underpayment of benefits to a worker, WCB will recalculate benefits to provide additional entitlement.<br />  </li> <li>Employers are not provided cost relief for the additional claims costs that result from an administrative error when a worker is provided additional benefit entitlement.</li> </ol> <p><u>Other</u></p> <ol start="14"> <li>No interest will be payable on retroactive entitlement payments unless a decision to issue earnings loss benefits has been based on a successful appeal (<a href="https://wcbsask.com/node/2601">POL 14/2016, Interest on Benefits Accruing from Successful Appeals</a>).<br />  </li> <li>Workers and employers may appeal any claim decision (<a href="https://wcbsask.com/node/2217">POL 21/2013, Appeals – Claims</a>). This includes decisions made by WCB to correct administrative errors.<br />  </li> <li>If a worker knowingly provides false or misleading information that leads to an overpayment, <a href="https://wcbsask.com/node/2550">POL 26/2013, Fines and Penalties</a> may apply.</li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To establish guidelines for the management and correction of administrative errors by WCB staff.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" target="_blank"><em>The Workers’ Compensation Act, 2013</em></a></span></span></span><br /> Sections 20(5), 112, 113, 115(j), 180.</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p>(1)    Previous POL 25/2010, Administrative Error – Cost Relief <span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA"><span><span>(effective February 3, 2012 to October 31, 2016) </span></span></span>superseded by POL 17/2016, Overpayment Recovery – Compensation.</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://www.wcbsask.com/policy-and-procedure/injury-claims-administrative-errors-pro-032022">PRO 03/2022 Injury Claims - Administrative Errors</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/overpayment-recovery-compensation-pol-172016">POL 17/2016 Overpayment Recovery - Compensation</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/experience-rating-program-discounts-or-surcharges-pol-272016">POL 27/2016 Experience Rating Program – Discounts or Surcharges</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/second-injury-and-re-employment-reserve-pol-032021">POL 03/2021 Second Injury and Re-Employment Reserve</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/reversing-decisions-pol-232014">POL 23/2014 Reversing Decisions</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/policy-and-procedure/fines-and-penalties-general-pol-262013">POL 26/2013 Fines and Penalties</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><span>ADM PRO 01/2021 Secondary Approval Levels</span></div> </div> </div> </div> </div> </div> </div> </div> </div> Applies to all administrative errors discovered on or after the effective date regardless of claim registration date. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Sat, 16 Apr 2022 14:51:11 +0000 nilay.patel@wowfactormedia.ca 4314 at https://wcbsask.com Voluntary Relocation Outside Canada (PRO 07/2007) https://wcbsask.com/policy-and-procedure/voluntary-relocation-outside-canada-pro-072007 <span>Voluntary Relocation Outside Canada (PRO 07/2007)</span> <span><span lang="" about="https://wcbsask.com/user/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">kim.beaudin</span></span> <span>November 4, 2020</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/567" hreflang="en">Procedure</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Voluntary Relocation Outside Canada</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">PRO 07/2007</div> </div> June 1, 2007 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li><span><span>POL 07/2007, Voluntary Relocation Outside Canada has been approved regarding the management of claims where customers of <a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf">the Workers’ Compensation</a> Board (WCB) voluntarily relocate outside Canada.</span></span></li> <li><span><span>The following provides WCB staff with guidelines to implement POL 07/2007.</span></span></li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">PROCEDURE</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li><span><span>The Operations staff is responsible for the initial communication to customers after acceptance of the claim in accordance with Point 1 of POL 07/2007.</span></span></li> <li><span><span>In accordance with Point 2 of POL 07/2007, where a customer resides outside Canada while in receipt of Long-Term Earnings Replacement, the Operations staff must complete a re-evaluation of the estimation of earning capacity on an annual basis and convert the estimated wage in the country of residence to Canadian funds. (This will not result in greater entitlement than the customer would have received had he/she continued to reside in Canada.) This annual review will be conducted on the anniversary date of the claim.</span></span></li> <li><span><span>The Operations staff will provide a form letter informing the customer that he/she is required to provide copies of tax returns both for Canada and the current country of residence (where that jurisdiction requires a return to be filed) in order to verify the customer’s earnings. In accordance with Point 3 of POL 07/2007, the form letter will also inform customers that where they do not file a tax return, they are still required to inform the WCB of this in writing and include confirmation of earnings. </span></span></li> <li><span><span>Where a customer moves while under active treatment, or is already residing outside Canada and suffers a recurrence requiring treatment:</span></span> <ol> <li><span><span>The customer care facilitator Team will meet to define the medical treatment that would have been followed in Saskatchewan;</span></span></li> <li><span><span>The customer is to be informed of this plan, and where it is interrupted or extended by the customer’s choice to relocate, their benefits may be terminated or suspended;</span></span></li> <li><span><span>The customer care facilitator Team will monitor the situation to determine whether the customer should return to Saskatchewan (or another jurisdiction providing more convenient, but equivalent, service) for medical treatment or diagnostic examination. Where treatment or an examination is required, it will be at the expense of the WCB.</span></span></li> </ol> </li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To establish guidelines for managing claims where customers voluntarily relocate their residence outside Canada.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank"><em>The Workers’ Compensation Act, 2013</em></a></p> <p>36, 58(1), 58(2), 101, 103(2)</p> <p> </p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--page-document-title paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-page-document-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Page/document title</div> <div class="field__item">PRO 22/95 Voluntary Relocation Outside Canada</div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><a href="https://wcbsask.com/policy-and-procedure/voluntary-relocation-outside-canada-pol-072007" title="Voluntary Relocation Outside Canada (POL 07/2007)">POL 07/2007 Voluntary Relocation Outside Canada</a></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> All customers residing outside Canada. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Wed, 04 Nov 2020 22:06:25 +0000 kim.beaudin 2886 at https://wcbsask.com Voluntary Relocation Outside Canada (POL 07/2007) https://wcbsask.com/policy-and-procedure/voluntary-relocation-outside-canada-pol-072007 <span>Voluntary Relocation Outside Canada (POL 07/2007)</span> <span><span lang="" about="https://wcbsask.com/user/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">kim.beaudin</span></span> <span>November 4, 2020</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/564" hreflang="en">Policy</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Voluntary Relocation Outside Canada</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">POL 07/2007</div> </div> June 1, 2007 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">DEFINITIONS</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><strong>Customer</strong> means an injured worker or dependent spouse. </span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span>The Workers’ Compensation Board (WCB) ensures customers who voluntarily relocate outside Canada continue to receive the best customer service possible by providing consistent customer care facilitator , efficient and secure payment of benefits, and addressing any administrative issues.</span></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">POLICY</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li><span><span>After acceptance of a claim, WCB will provide the customer with information regarding:</span></span> <ol> <li><span><span>The customer’s obligation to notify WCB if he/she plans to reside outside Canada; and</span></span></li> <li><span><span>The effect the move may have on benefit entitlement (e.g., possible suspension or termination of benefits where a worker is receiving active treatment, which is then interrupted or extended by the relocation).</span></span></li> </ol> </li> <li><span><span>WCB is to conduct an annual review of the customer’s file on the anniversary date of the claim. </span></span></li> <li><span><span>Where the customer receives income from any source for which a tax return is filed (whether in Canada and/or the customer’s current country of residence), a copy of the return must be provided to WCB. Where the customer does not file a tax return, he/she will inform WCB of this in writing, including confirmation of earnings.</span></span></li> </ol> <p><span><span><u>Payment of Compensation and Other Expenses</u></span></span></p> <ol start="4"> <li><span><span>Where a customer voluntarily relocates outside Canada following a work injury:</span></span> <ol> <li><span><span>Method of payment will be made through either the issuance of a physical cheque or electronic funds transfer (upon the request of the customer);</span></span></li> <li><span><span>In accordance with current banking processes, customers who request electronic funds transfer as their payment option will be required to maintain a bank account domiciled in Canada into which WCB benefits will be electronically deposited;</span></span></li> <li><span><span>All payments for earnings loss compensation are to be issued in Canadian funds;</span></span></li> <li><span><span>All medical expenses associated with the claim (e.g., caregiver services, appliances, prescription drugs) are to be reimbursed in Canadian funds not exceeding Saskatchewan rates. Where WCB arranges the treatment, actual costs will be paid;</span></span></li> <li><span><span>Travel expenses incurred are to be paid as directed in POL 04/2021 or its successor. Expenses should not be considered in excess of what would be reasonable had the customer been required to travel within Saskatchewan to obtain medical care;</span></span></li> <li><span><span>Where a worker claims total disablement and he/she moves during active treatment, suspension of benefits will be considered if any disruption in medical or rehabilitation services occurs;</span></span></li> <li><span><span>Where a customer relocates outside Canada after resuming work or completing medical treatment/vocational programming and there is a recurrence of the work injury, the new place of residence will be considered the customer’s primary residence for payment of expenses.</span></span></li> <li><span><span>Cost of translations necessary for the management of the claim, regardless of whether WCB makes arrangements, will be the responsibility of the customer;</span></span></li> <li><span><span>The costs for tuition and books for dependent children are to be paid as if they had remained in Saskatchewan and in accordance with POL 08/2016 or its successor. </span></span></li> </ol> </li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To establish guidelines for managing claims where customers voluntarily relocate their residence outside Canada.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><strong><em><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank">The Workers’ Compensation Act, 2013</a></em></strong></p> <p>36, 58(1), 58(2), 101, 103(2)</p> <p> </p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p>01 January 2014. References updated in accordance with <em><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank">The Workers’ Compensation Act, 2013</a></em></p> <p><em>POL 22/95 Voluntary Relocation of a Worker or Dependent Spouse to Residence Outside Canada</em></p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="https://wcbsask.com/policy-and-procedure/voluntary-relocation-outside-canada-pro-072007" title="Voluntary Relocation Outside Canada (PRO 07/2007)">PRO 07/2007 Voluntary Relocation Outside Canada</a></span></span></span><br /> <a href="https://wcbsask.com/node/2508">POL 04/2021 Travel Expenses - General</a><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/translation-services-pro-042012" title="Translation Services (PRO 04/2012)">PRO 04/2012 Translation Services</a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/educational-allowances-dependent-children-pol-082016" title="Educational Allowances for Dependent Children (POL 08/2016)">POL 08/2016 Educational Allowances for Dependent Children</a></span></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> All customers residing outside Canada. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Wed, 04 Nov 2020 22:06:25 +0000 kim.beaudin 2883 at https://wcbsask.com Temporary Foreign Workers (PRO 03/2016) https://wcbsask.com/policy-and-procedure/temporary-foreign-workers-pro-032016 <span>Temporary Foreign Workers (PRO 03/2016)</span> <span><span lang="" about="https://wcbsask.com/user/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">kim.beaudin</span></span> <span>November 4, 2020</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/567" hreflang="en">Procedure</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Temporary Foreign Workers</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">PRO 03/2016</div> </div> June 1, 2016 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span>POL 03/2016, Temporary Foreign Workers establishes the process for adjudicating and managing claims from temporary foreign workers.</span></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">PROCEDURE</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><u>General</u></span></span></span></p> <ol> <li>If the worker has a social insurance number that starts with nine, Operations staff will ask for a copy of the worker's work permit. This will help operations staff determine: <ol> <li><span><span>If there are any time constraints in managing the claim (e.g., the worker has to leave the country or apply for an extension by a certain date), or</span></span></li> <li><span><span>The best course of action in returning the worker to work.</span></span></li> </ol> </li> </ol> <p><span><span><span><u>Worker Responsibilities</u></span></span></span></p> <ol start="2"> <li><span><span>A temporary foreign worker must:</span></span> <ol> <li><span><span>Report their injury to the employer.</span></span></li> <li><span><span>Complete and submit a Worker’s Initial Report of Injury form (W1) to the Workers’ Compensation Board (WCB).</span></span></li> <li><span><span>Provide the WCB a copy of their work permit.</span></span></li> <li><span><span>Provide any additional information the WCB needs.</span></span></li> <li><span><span>Provide the WCB their home address in Saskatchewan.</span></span></li> <li><span><span>Provide the WCB their home address in their home country.</span></span></li> <li><span><span>Notify the WCB before returning back to their home country.</span></span></li> </ol> </li> </ol> <p><span><span><span><u>Benefits – Worker</u></span></span></span></p> <ol start="3"> <li><span>Operations staff<span> may authorize a complete payment for the worker’s estimated period of disability (based on a review of medical reports) if:</span></span> <ol> <li><span><span>The worker wants to return to their home country right after the injury and O</span>perations staff<span> expects the effects of the injury will last less than four weeks.</span></span></li> <li><span><span>The worker will not be able to contact the WCB during the entire period of impairment, or</span></span></li> <li><span><span>The worker will not be able to access a foreign bank account (Canadian) in their home country.</span></span></li> </ol> </li> <li><span><span>If O</span>perations staff<span> expects the effects of the injury will last more than four weeks, and the worker moves back to their home country before recovering, O</span>perations staff<span> will:</span></span> <ol> <li><span><span>Keep the worker’s contact information on file.</span></span></li> <li><span><span>Authorize earnings loss benefits based on the greater of the earnings the worker:</span></span> <ol> <li><span><span><span>Would have made if he or she would have remained in Saskatchewan, or</span></span></span></li> <li><span><span><span>Is making in their home country.</span></span></span></li> </ol> </li> <li><span><span>Continue to provide earnings loss benefits until the worker has recovered from the work injury and is declared medically fit to return to work.</span></span></li> </ol> </li> </ol> <p><span><span><span>If </span>O</span>perations staff<span><span> cannot reach the worker when evaluating earnings loss entitlement, </span>O</span>perations staff<span><span> may suspend the worker’s benefits until they are able to make contact (POL & PRO 10/2021, Suspension of Benefits will apply).</span></span></span></p> <ol start="5"> <li><span><span>If the worker leaves Saskatchewan without informing the WCB, O</span>perations staff<span> may suspend or terminate the worker’s benefits.</span></span></li> <li>Operations staff <span><span>will pay travel expenses in accordance with POL 04/2021</span></span>, Travel Expenses - General.</li> </ol> <p><span><span><span><u>Benefits – Dependants</u></span></span></span></p> <ol start="7"> <li><span><span>If the worker dies because of the injury and the </span>operations staff<span> is able to contact the worker’s spouse, the </span>operations staff<span> will authorize benefits for the spouse and dependent children. The </span>operations staff<span> will:</span></span> <ol> <li><span><span>Keep the spouse’s/dependent children’s contact information on file.</span></span></li> <li><span><span>Provide entitlement to the spouse/dependent children based on how much they would receive if they were to reside in Saskatchewan.</span></span></li> </ol> </li> </ol> <p><span><span><span>If </span></span></span>Operations staff<span><span><span> cannot reach the spouse/dependent children to determine their initial entitlement or to confirm their ongoing entitlement, the </span></span></span>Operations staff<span><span><span> may suspend the spouse’s/dependent children’s benefits until they are able to make contact.</span></span></span></p> <ol start="8"> <li><span><span>Operations staff may authorize benefits for someone other than the worker’s spouse or dependent children. Payments to other dependants may depend on how long, had the worker lived, the worker would have continued supporting the dependants. The WCB may pay other dependants wholly or partly in a lump sum or in any other form that Operations staff considers suitable.</span></span></li> </ol> <p><span><span><span><u>Medical Aid and Reporting</u></span></span></span></p> <ol start="9"> <li><span><span>Medical and Health Care Services (MHCS) will expedite medical services for temporary foreign workers.</span></span></li> <li><span><span>If the worker’s work permit will expire prior to receiving medical aid, the worker must apply for a new permit prior to the expiration date. If Citizenship and Immigration Canada (CIC) receives the application prior to the expiration date, the worker’s status in Canada will remain intact (“implied status”) while CIC makes a decision on the application.</span></span></li> <li><span><span>O</span>perations staff<span> will devise a treatment plan for the temporary foreign worker if:</span></span> <ol> <li><span><span>The worker wants to return to their home country right after the injury, and</span></span></li> <li><span><span>O</span>perations staff<span> expects the effects of the injury will last less than four weeks.</span></span></li> </ol> </li> <li><span><span>If O</span>perations staff<span> expects the effects of the injury will last more than four weeks, and the worker wants to return to their home country before recovering:</span></span> <ol> <li><span><span>O</span>perations staff<span> will provide the worker with a letter and a form that the worker should give to their care provider in their home country. The form will be used to report the worker’s condition to the WCB.</span></span></li> <li><span><span>The worker will ask their care provider to send all medical reports to the WCB.</span></span></li> <li><span><span>O</span>perations staff<span> will review the medical reports to determine if the worker should continue to receive benefits.</span></span></li> </ol> </li> <li><span><span>If the WCB does not receive required medical reports from the worker’s care provider, O</span>perations staff<span> may suspend benefits (POL 10/2021, Suspension of Benefits).</span></span></li> <li><span><span>If the worker needs to travel for medical care in their home country, O</span>perations staff<span> will reimburse travel expenses based on the lesser of what the worker:</span></span> <ol> <li><span><span>Would have received to travel to medical care if the worker stayed in Saskatchewan, or</span></span></li> <li><span><span>Actually pays to travel to medical care in their home country.</span></span></li> </ol> </li> <li><span><span>O</span>perations staff<span> may authorize payment to allow the worker to return to Saskatchewan (or another jurisdiction providing more convenient, but equivalent service) for medical care or an assessment if these services in the worker’s home county do not:</span></span> <ol> <li><span><span>Meet the needs of the worker.</span></span></li> <li><span><span>Allow the WCB to properly evaluate the worker’s condition.</span></span></li> </ol> </li> </ol> <p><span><span><span><u>Return-to-Work – Temporary Restrictions</u></span></span></span></p> <ol start="16"> <li><span><span>The WCB may provide assistance to help temporary foreign workers mitigate earnings loss. To determine the most appropriate form of assistance, O</span>perations staff<span> will ask the:</span></span> <ol> <li><span><span>Worker/employer to contact CIC if the worker can only return to modified duties with the pre-injury employer. CIC will confirm if the:</span></span> <ol> <li><span><span><span>Work permit allows the worker to do modified duties.</span></span></span></li> <li><span><span><span>Worker has to apply for a new work permit.</span></span></span></li> </ol> </li> <li><span><span>Worker to contact CIC if the worker can only return to modified duties, but the pre-injury employer cannot accommodate the worker’s return to work. CIC will confirm if the:</span></span> <ol> <li><span><span><span>Work permit allows for the worker to work for a different employer (e.g., the worker has an open permit, the work permit allows the worker to do different types of work).</span></span></span></li> <li><span><span><span>Worker has to apply for a new work permit (e.g., the worker has an employer specific permit).</span></span></span></li> </ol> </li> </ol> </li> </ol> <p><span><span><span><u>Vocational Rehabilitation – Permanent Restrictions</u></span></span></span></p> <ol start="17"> <li><span><span>If the worker has permanent restrictions because of a work injury, O</span>perations staff<span> may offer vocational rehabilitation services (POL 23/2016, Vocational Rehabilitation – Programs and Services). Such services may include academic, technical or on-the-job training that would allow the worker to pursue a new job:</span></span> <ol> <li><span><span>If the worker has a valid work permit, CIC allows workers to study in Canada (without an additional study permit) if the duration of the course is less than six months (Section 188 of the <em>Immigration and Refugee Protection Regulations</em>).</span></span></li> <li><span><span>If the worker is unable to attend training in Canada, O</span>perations staff<span> may enlist the services a vocational rehabilitation service provider in the worker’s home country.</span></span></li> </ol> </li> </ol> <p><span><span><span><u>Issuing Payments – Benefits and Medical Aid</u></span></span></span></p> <ol start="18"> <li><span><span>The WCB will pay benefits, travel expenses and medical expenses (e.g., caregiver services, appliances, prescription drugs) by:</span></span> <ol> <li><span><span>Physical cheque, or</span></span></li> <li><span><span>Electronic funds transfer (EFT). To receive EFT, the worker or dependants must keep a bank account in Canada. Finance will deposit money into this account.</span></span></li> </ol> </li> <li><span><span>The WCB will pay the worker or dependants in Canadian funds. Payments will not exceed Saskatchewan rates.</span></span></li> <li><span><span>Care providers should bill the WCB directly. If the care provider bills the worker, the worker will send the receipt to the WCB. The WCB will review the receipt and pay the worker. The WCB will not pay more than Saskatchewan rates for medical aid.</span></span></li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To establish administrative guidelines for adjudicating and managing claims from temporary foreign workers.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" target="_blank"><em><strong>The Workers’ Compensation Act, 2013</strong></em></a></p> <p>2(1)(j), 2(1)(l), 2(1)(ii), 20, 25, 27, 36, 70(4), 81, 86, 97, 104, 105, 163, 164, 183, 185;<br /> 188 of the Immigration and Refugee Protection Regulations; The Foreign Worker Recruitment and Immigration Services Act</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--page-document-title paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-page-document-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Page/document title</div> <div class="field__item">PRO 05/2010 Coverage – Migrant Workers</div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="https://wcbsask.com/policy-and-procedure/temporary-foreign-workers-pol-032016" title="Temporary Foreign Workers (POL 03/2016)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">POL 03/2016 Temporary Foreign Workers</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/node/2802" title="Suspension of Benefits (POL 10/2021)">POL 10/2021 Suspension of Benefits</a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/privacy-information-pol-052017" title="Privacy of Information (POL 05/2017)">POL 05/2017 Privacy of Information</a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/node/2229" title="Arising Out of and In the Course of Employment (POL 03/2017)"><span>POL 07/2021 Arising Out of and In the Course of Employment</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/translation-services-pro-042012" title="Translation Services (PRO 04/2012)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">PRO 04/2012 Translation Services</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/vocational-rehabilitation-programs-and-services-pol-232016" title="Vocational Rehabilitation – Programs and Services (POL 23/2016)">POL 23/2016 Vocational Rehabilitation – Programs and Services</a></span></span></span><br /> <a href="https://wcbsask.com/node/2511">POL 04/2021 Travel Expenses - General</a><br /> <a href="https://wcbsask.com/node/2832">POL 11/2021 Terminating Benefits – Notice Period</a><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/children-and-other-dependants-benefits-pol-302016" title="Children and Other Dependants – Benefits (POL 30/2016)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">POL 30/2016 Children and Other Dependants – Benefits</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/return-work-temporary-helper-pol-082010" title="Return to Work – Temporary Helper (POL 08/2010)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">POL 08/2010 Return to Work – Temporary Helper</span></a></span></span></span><br /> <span><span><a href="https://wcbsask.com/policy-and-procedure/voluntary-relocation-outside-canada-pol-072007" title="Voluntary Relocation Outside Canada (POL 07/2007)">POL 07/2007 Voluntary Relocation Outside Canada</a></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> Claims from temporary foreign workers on and after 01 May 2016. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Wed, 04 Nov 2020 22:06:21 +0000 kim.beaudin 2826 at https://wcbsask.com Temporary Foreign Workers (POL 03/2016) https://wcbsask.com/policy-and-procedure/temporary-foreign-workers-pol-032016 <span>Temporary Foreign Workers (POL 03/2016)</span> <span><span lang="" about="https://wcbsask.com/user/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">kim.beaudin</span></span> <span>November 4, 2020</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/564" hreflang="en">Policy</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Temporary Foreign Workers</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">POL 03/2016</div> </div> June 1, 2016 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">DEFINITION</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><strong>Temporary foreign worker</strong> means an individual who receives a temporary work permit (open or employer specific) under the Government of Canada’s Temporary Foreign Worker Program. This program lets employers hire foreign workers to fill temporary labour and skill shortages. Temporary foreign workers have social insurance numbers that begin with nine.</span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li><span><span><span><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" target="_blank"><em><span><span><span><span><span><span><span><span><strong><span><span><span><span><span><span><span><span><span><span><span>The Workers’ Compensation Act, 2013</span></span></span></span></span></span></span></span></span></span></span></strong></span></span></span></span></span></span></span></span></em></a></span> (the “Act”) directs that if an injury arises out of employment, the Workers’ Compensation Board (WCB) will presume that the injury occurred in the course of employment. Accordingly, if an injury occurs in the course of employment, the WCB will presume that the injury arose out of employment (Section 27).</span></span></li> <li><span><span>Section 25 of the Act authorizes the WCB to gather information needed to determine all matters or questions arising under the Act, pursuant to Section 20. This information is disclosed to health care providers for the purpose of providing any health care or treatment that may be required as a result of a work injury.</span></span></li> <li><span><span>The Government of Saskatchewan implemented <em>The Foreign Worker Recruitment and Immigration Services Act</em> on October 11, 2013 to protect foreign workers and immigrants from exploitation and mistreatment during the recruitment and immigration process.</span></span></li> <li><span><span>Citizenship and Immigration Canada (CIC) advises that a temporary foreign worker who holds a valid work permit will keep their temporary residency status as long as their permit is valid, regardless of whether or not they are actually working. Therefore, accessing services from the WCB will not impact a temporary foreign worker’s residency status in Canada.</span></span></li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">POLICY</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li><span><span>Workers’ entitlements and employers’ obligations under the Act apply if the worker is a:</span></span> <ol> <li><span><span>Canadian citizen.</span></span></li> <li><span><span>Permanent resident.</span></span></li> <li><span><span>Refugee.</span></span></li> <li><span><span>Landed immigrant, or</span></span></li> <li><span><span>Temporary foreign worker.</span></span></li> </ol> </li> <li><span><span>The WCB will provide coverage to temporary foreign workers, regardless of whether or not they have a valid work permit, if their:</span></span> <ol> <li><span><span>Employer has or is required to have coverage under the Act, and</span></span></li> <li><span><span>Injury arose out of and in the course of employment (POL 03/2017, Arising Out of and In the Course of Employment).</span></span></li> </ol> </li> <li><span><span>All workers and employers must report injuries to the WCB. An employer cannot, directly or indirectly, attempt to impede a worker, or the worker’s dependants, from reporting an injury to the WCB.</span></span></li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To establish the process for adjudicating and managing claims from temporary foreign workers.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" target="_blank"><em><span><span><span><span><span><span><span><span><strong><span><span><span><span><span><span><span><span><span><span><span>The Workers’ Compensation Act, 2013</span></span></span></span></span></span></span></span></span></span></span></strong></span></span></span></span></span></span></span></span></em></a></span></span></span></p> <p>2(1)(j), 2(1)(l), 2(1)(ii), 20, 25, 27, 36, 70(4), 81, 86, 97, 104, 105, 163, 164, 183, 185;<br /> 188 of the Immigration and Refugee Protection Regulations; The Foreign Worker Recruitment and Immigration Services Act</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--page-document-title paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-page-document-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Page/document title</div> <div class="field__item">188 of the Immigration and Refugee Protection Regulations; The Foreign Worker Recruitment and Immigration Services Act</div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--page-document-title paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-page-document-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Page/document title</div> <div class="field__item">POL 05/2010 Coverage – Migrant Workers</div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="https://wcbsask.com/policy-and-procedure/temporary-foreign-workers-pro-032016" title="Temporary Foreign Workers (PRO 03/2016)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">PRO 03/2016 Temporary Foreign Workers</span></a></span></span></span><br /> <a href="https://wcbsask.com/node/2802">POL 10/2021 Suspension of Benefits</a><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/privacy-information-pol-052017" title="Privacy of Information (POL 05/2017)">POL 05/2017 Privacy of Information</a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/node/2229" title="Arising Out of and In the Course of Employment (POL 03/2017)"><span>POL 07/2021 Arising Out of and In the Course of Employment</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/translation-services-pro-042012" title="Translation Services (PRO 04/2012)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">PRO 04/2012 Translation Services</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/vocational-rehabilitation-programs-and-services-pol-232016" title="Vocational Rehabilitation – Programs and Services (POL 23/2016)">POL 23/2016 Vocational Rehabilitation – Programs and Services</a></span></span></span><br /> <a href="https://wcbsask.com/node/2508">POL 04/2021 Travel Expenses - General</a><br /> <a href="https://wcbsask.com/node/2832">POL 11/2021 Terminating Benefits – Notice Period</a><br /> <span><span><span><a href="https://wcbsask.com/node/2802" title="Children and Other Dependants – Benefits (POL 30/2016)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">POL 15/2016 Children and Other Dependants – Benefits</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/return-work-temporary-helper-pol-082010" title="Return to Work – Temporary Helper (POL 08/2010)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">POL 08/2010 Return to Work – Temporary Helper</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/voluntary-relocation-outside-canada-pol-072007" title="Voluntary Relocation Outside Canada (POL 07/2007)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">POL 07/2007 Voluntary Relocation Outside Canada</span></a></span></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> Claims from temporary foreign workers on and after 01 May 2016. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Wed, 04 Nov 2020 22:06:20 +0000 kim.beaudin 2823 at https://wcbsask.com Provincial Minimum Wage – Effect of Increase (POL 26/1990) https://wcbsask.com/policy-and-procedure/provincial-minimum-wage-effect-increase-pol-261990 <span>Provincial Minimum Wage – Effect of Increase (POL 26/1990)</span> <span><span lang="" about="https://wcbsask.com/user/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">kim.beaudin</span></span> <span>November 4, 2020</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/564" hreflang="en">Policy</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Provincial Minimum Wage – Effect of Increase</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">POL 26/1990</div> </div> August 15, 1990 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">POLICY</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span>Any adjustment in the calculation of loss of earning capacity because of an increase in the provincial minimum wage will occur effective the date of that increase.</span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To stipulate adjustment to earnings replacement due to increase in the provincial minimum wage.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" target="_blank"><em>The Workers’ Compensation Act, 2013</em></a></span></span></span></p> <p>Sections 69(1)</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p>(1)    January 1, 2014. References updated in accordance with The Workers’ Compensation Act, 2013.</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><a href="https://wcbsask.com/policy-and-procedure/benefits-long-term-earnings-loss-pol-012018" title="Benefits – Long-Term Earnings Loss (POL 01/2018)">POL 01/2018    Benefits – Long-Term Earnings Loss</a></p></div> </div> </div> </div> </div> </div> </div> </div> </div> Applies to all claims. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Wed, 04 Nov 2020 22:06:13 +0000 kim.beaudin 2727 at https://wcbsask.com Overpayment Recovery – Compensation (PRO 17/2016) https://wcbsask.com/policy-and-procedure/overpayment-recovery-compensation-pro-172016 <span>Overpayment Recovery – Compensation (PRO 17/2016)</span> <span><span lang="" about="https://wcbsask.com/user/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">kim.beaudin</span></span> <span>November 4, 2020</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/567" hreflang="en">Procedure</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Overpayment Recovery – Compensation</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">PRO 17/2016</div> </div> November 1, 2016 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">DEFINITION</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><strong>Demand letter </strong>means a letter sent to the debtor advising them of the overpayment. The letter may include, but is not limited to:</p> <ul> <li>The overpayment amount.</li> <li>The cause of the overpayment.</li> <li>A repayment request.</li> <li>A request to contact the WCB to discuss repayment options.</li> <li>A deadline to respond to the repayment request (usually 10 days from the date of the letter).</li> </ul></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p>POL 17/2016, Overpayment Recovery – Compensation establishes guidelines for recovering overpayments.</p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">PROCEDURE</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p class="SubHeading2" style="margin-top:16px; margin-bottom:16px"><u>Overpayment Registration</u></p> <ol> <li>WCB staff will identify that an overpayment has or may have occurred.</li> <li>If an overpayment has occurred, Operations will: <ol> <li>Find the cause of the overpayment.</li> <li>Calculate the overpayment.</li> <li>Record the overpayment on the claim file, which will establish the date of discovery of the overpayment;, and</li> <li>Determine if the overpayment is recoverable.</li> </ol> </li> <li>If an overpayment is generated by a Board Appeal Tribunal decision or a breach of the Act, Service Excellence staff will review Operations’ calculation.</li> </ol> <p><u>Overpayments Subject to Recovery</u></p> <ol start="4"> <li>Overpayments subject to recovery include, but are not limited to, the following circumstances: <ol> <li>An advance of benefits in excess of actual entitlement.</li> <li><earnings benefits="" beyond="" date="" loss="" of="" paid="" return="" the="" to="" work.=""> </earnings><span data-sheets-formula-bar-text-style="font-size:15px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;">Earnings loss benefits paid beyond the date of return to work.</span></li> <li>Duplication of benefits from another source for the same injury (e.g., CPP disability benefits).</li> <li>Retroactive suspension of benefits.</li> <li>Clerical, documentation or calculation errors.</li> <li>Incomplete or incorrect wage or exemption information, or</li> <li>Actual, verified earnings exceed estimated earnings.</li> </ol> </li> <li>Staff may pursue overpayment recovery from a worker’s estate beyond the date of death: <ol> <li>When an overpayment results from WCB paying benefits beyond the date of death; or</li> <li>When an outstanding overpayment exists at the time of the worker’s death.</li> </ol> </li> </ol> <p>However, staff will not reduce funeral costs, if payable, to recover overpayments.</p> <p><u>Overpayments Not Subject to Recovery</u></p> <ol start="6"> <li>WCB will not normally recover overpayments that result from the following: <ol> <li>WCB changes a decision based on new information that the debtor could not have known is required at the time the original decision is made (e.g., medical investigation results in a diagnostic change), or</li> <li>WCB reverses a decision that is originally based on best judgment or benefit of doubt (POL 23/2014, Reversing Decisions).</li> </ol> </li> <li>Legal recovery efforts must start within the time limits set in the limitations of actions legislation in force detailed below. However, the overpayment will remain a debt due to the WCB. The WCB will set off the debt against any future entitlement which may be payable to the worker.</li> <li>Operations staff will document reasons when overpayment recovery is not pursued.</li> <li>If staff determine that the overpayment will not be recovered, overpayments will be written off (see section below, Authority Level for Writing-Off Overpayment).</li> </ol> <p><u>Limitation Periods for Overpayment Recovery</u></p> <ol start="10"> <li>Civil recovery efforts will follow the time limits set in the limitations of actions legislation in force. The limitation period begins when the: <ol> <li>Overpayment occurs, or</li> <li>As soon as WCB staff could reasonably have discovered the overpayment.</li> </ol> </li> <li>The WCB has two years from the date of discovery to: <ol> <li>Recover the overpayment, or</li> <li>Register a Board Order as a judgment of the Court.</li> </ol> </li> </ol> <p>This period can be extended for an additional two years from the date the debtor acknowledges the debt (in writing) or from the date the debtor makes a voluntary payment.</p> <ol start="12"> <li>Once the WCB registers the Board Order, all civil recovery actions to recover the overpayment must be completed within 10 years from the date of registration. The WCB can request extension of the Board Order for additional 10-year periods. If the WCB does not renew the Board Order, all civil recovery actions to recover the overpayment will stop.</li> </ol> <p><u>Set-Off</u></p> <ol start="13"> <li>Overpayments set-off against present and future benefits are not subject to any limitation period.</li> </ol> <p><u>Recovery Methods</u></p> <ol start="14"> <li>WCB staff will recover overpayments with every cost effective, legal means available, taking into account the financial circumstances of the debtor. WCB staff will make every attempt to reach agreement with the debtor as to the methods and rates of repayment, but such agreement is not necessary to proceed with collection efforts.</li> <li>If, at the time of the discovery of the overpayment, payments are still being made on a claim, the amount of any overpayment will be recovered as follows: <ol> <li>WCB staff may start recovering the overpayment as soon as the first pay period after the initial verbal notice.</li> <li>Recovery will not exceed more than 25 per cent of earnings loss benefits. However, staff will apply up to 100 per cent of earnings loss benefits to the overpayment if a breach of the Act such as suspected or alleged fraud, deliberate misrepresentation or withholding of information affecting entitlement was involved.</li> <li>Each case will be reviewed individually to determine whether it would be appropriate to recover the overpayment from benefits and allowances other than earnings loss benefits (e.g., permanent functional impairment awards, independence allowance, etc.). Recovery from other entitlement will be with the approval or at the request of the worker.</li> <li>Determining the amount to deduct from ongoing entitlement will be dependent on factors such as: <ol> <li>The amount of the overpayment.</li> <li>The expected duration of ongoing wage loss payments.</li> <li>The debtor’s personal financial circumstances, and</li> <li>The debtor’s commitment to repaying the overpayment.</li> </ol> </li> <li>WCB staff will not collect earnings loss overpayments from travel and sustenance allowances or medication reimbursements. However, WCB staff will collect expense (e.g., travel, etc), allowance (e.g., personal care, etc.) or medication overpayments from future payments of the same type or from earnings loss benefits.</li> <li>Recovery through ongoing entitlement must be completed within two years from the date of discovery (Limitations Periods section above).</li> </ol> </li> <li>The debtor can also provide reimbursement by direct payment: <ol> <li>Made in full or by instalments.</li> <li>Accepted at any time before the full amount of the overpayment is repaid by other means, or</li> <li>Made by normally-accepted WCB payment methods.</li> </ol> </li> <li>Where overpayment recovery efforts are unsuccessful, WCB staff may set off overpayment debts against compensation that may be or that may become payable to the debtor.</li> <li>WCB may recover overpayments from the debtor’s annuity entitlement: <ol> <li>When the annuity is payable (when the worker reaches age 65 or at the time of death if the worker dies prior to age 65).</li> <li>If the Board Members order recovery from the annuity before it is payable. Staff will provide the debtor written notice of the potential financial implications.</li> <li>If overpaid earnings loss benefits cause annuity benefits to accrue. Operations will reduce the annuity by the amount of annuity benefits paid in respect of the overpayment along with accrued interest on that amount.</li> </ol> </li> <li>If the employer is continuing to pay the worker’s salary, arrangements may be made between WCB and the employer, where possible, so that the employer suspends salary continuance while WCB staff pursue overpayment recovery. WCB will pay earnings loss directly to the worker and will reduce the payments to recover the overpayment.</li> <li class="Bullet1" style="margin-top:16px">The debtor’s benefit/expense statement will show the: <ol> <li style="list-style-type:none"> <ol style="list-style-type:lower-roman"> <li class="Bullet3" style="margin-top:8px"><span style="tab-stops:list 72.0pt">Recovered amount, and</span></li> <li class="Bullet3" style="margin-top:8px"><span style="tab-stops:list 72.0pt">Balance owing.</span></li> </ol> </li> </ol> </li> </ol> <p><u>Initial Notification and Collection</u></p> <ol start="21"> <li>Operations will inform the debtor (in person or through a discussion by phone) the reasons for, and the amount of, the overpayment. Notification will be within 30 days of when the overpayment was discovered.</li> <li>If WCB overpays earning loss benefits because of clerical error or calculation error and entitlement is ongoing, Operations staff will reduce the rate to the correct level when they inform the debtor of the error and the overpayment.</li> <li>Within a week of the overpayment calculation, WCB staff will send the debtor and employer a letter that: <ol> <li>Confirms the cause of the overpayment.</li> <li>Includes a summary of the overpayment calculation, and</li> <li>Includes information regarding appeal options.</li> </ol> </li> <li>Operations will try to reach an agreement with the debtor regarding the method and rate of repayment. However, staff will proceed with recovery if unable to reach an agreement.</li> <li>Collection through ongoing entitlement: <ol> <li>If the debtor has ongoing entitlement, the overpayment will be recovered from benefits and allowances in accordance with the Recovery Methods section above.</li> <li>Operations will note the repayment methods on the claim file.</li> <li>Operations staff will request the debtor to acknowledge the amount of the overpayment in writing through a recovery agreement. The debtor will sign this agreement annually.</li> <li>Operations will send the debtor a letter confirming collection methods.</li> </ol> </li> <li>Collection through a recovery agreement: <ol> <li>If there is no ongoing entitlement, a recovery agreement may be made when the debtor acknowledges the debt (in writing) or the debtor makes a voluntary payment.</li> <li>These agreements will note the amount of the overpayment and will be signed by the debtor annually until the amount is recovered.</li> <li>Operations will note these agreements on the claim file and will send the debtor a letter confirming the collection methods.</li> <li>If the debtor defaults on the recovery agreement, Operations will refer the file immediately to Administrative Services Collections Department.</li> <li>If possible, Operations may set off this debt against compensation that may be or that may become payable to the debtor, including their annuity entitlement.</li> </ol> </li> <li>No ongoing entitlement nor a recovery agreement: <ol> <li>If there is no ongoing entitlement and no repayment agreement made with the debtor, Operations will note on the claim file the efforts made to reach agreement.</li> <li>For overpayments under $100, if there is no recovery agreement within three months from the date the initial notification letter is sent (as per point 23 above), Operations will stop recovery efforts. However, the overpayment will remain a debt due to the WCB. Operations will resume active recovery efforts if the debtor becomes entitled to benefits in the future or may set off the debt against the debtor’s future annuity entitlement.</li> <li>For overpayments over $100, if there is no recovery agreement within one month from the date the initial notification letter is sent (as per point 23 above), Operations will refer the file to the Administrative Services Collections Department (via a Claim Overpayment Referral Form).</li> </ol> </li> </ol> <p><u>Recovery of Overpayment By Collections Department</u></p> <ol start="28"> <li>If the file is referred to the Collections Department, a Collections Specialist (“Specialist”) will review the Claim Overpayment Referral form and will review the claim file for any additional information required.</li> <li>The Specialist will send the debtor a demand letter. If the debtor does not respond to the demand letter, the Specialist will phone the debtor.</li> <li>The Specialist will try to reach an agreement with the debtor regarding the method and rate of repayment as noted in the Recovery Methods section above. The Specialist will note all agreements made with the debtor concerning repayment on the claim file.</li> <li>Recovery activities should be completed within two months, but this period may be extended if a repayment plan is arranged.</li> <li>If no agreement is possible, the Specialist may pursue the recovery of overpayments by every cost effective, legal means available. The Specialist will note on the claim file the: <ol> <li>Efforts made to reach agreement.</li> <li>Repayment methods and or schedules to be imposed on the debtor.</li> </ol> </li> <li>Outstanding overpayments of less than $1,000: <ol> <li>If the Specialist cannot recover the overpayment within two months of the collections demand letter (and no extension is agreed to), the Specialist may end active recovery efforts.</li> <li>If the Specialist stops recovery efforts, the overpayment will remain a debt due to the WCB. Staff will resume recovery efforts if the debtor becomes entitled to benefits in the future.</li> </ol> </li> <li>Outstanding overpayments exceeding $1,000: <ol> <li>If the Specialist cannot recover the overpayment within two months of the collections demand letter (and no extension is agreed to), the Specialist will refer the file to Legal Services, including the following information: <ol> <li>About all collection activities made to date.</li> <li>The debtor’s address and phone number, and</li> <li>The name of the debtor’s employer.</li> </ol> </li> <li>The Specialist will note the referral on the claim file.</li> </ol> </li> </ol> <p><u>Recovery of Overpayment By Legal Services</u></p> <ol start="35"> <li>Legal Services will send the final demand letter for repayment.</li> <li>Legal Services will try to recover overpayments with every cost effective, legal means available. Legal Services will try to avoid creating an undue financial hardship for the debtor, except where a breach of the Act may have been involved.</li> <li>Legal Services may refer the overpayment to external legal representatives. External legal representatives are subject to the same obligations as Legal Services.</li> <li>If the overpayment is not settled within the final demand period, Legal Services will seek a Board Order for judgment on the overpayment and register this judgment with the Court.</li> <li>When Legal Services has determined that a Board Order is necessary to either pursue civil collection options and or stop a limitation period from expiring, Legal Services will request Operations to provide an outline of the current amount outstanding, the discovery date of the overpayment, and collection efforts, as well as the claim file references. This information is required before the Chairperson signs the Board Order.</li> <li>If legal action is not able to recover an overpayment, Legal Services will end active recovery efforts. <ol> <li>If the WCB stops recovery efforts, the overpayment will remain a debt due to the WCB and remains recoverable by set-off. The WCB will resume collection efforts if the debtor becomes entitled to benefits in the future.</li> </ol> </li> </ol> <p><u>Overpayment Appeals</u></p> <ol start="41"> <li>If a worker expresses an intention to appeal an overpayment decision, Operations staff or the Collections Specialist will continue with efforts to recover the overpayment until the appeal is registered with either the Appeals Department or the Board Appeal Tribunal.</li> <li>If the worker expresses an intention to appeal and there is less than six months before the expiration of the two year limitation, Operations staff or the Collections Specialist must arrange, through Legal Services, to have a Board Order issued.</li> <li>If an appeal is registered, Operations staff and the Collections Specialist will suspend efforts to recover, pending the outcome of the appeal. In addition, staff must determine if a Board Order should be issued before the appeal is completed in order to ensure that the two year limitation period does not elapse before the appeal decision is given.</li> <li>If an appeal for an overpayment decision is registered after a Board Order has been issued, the debtor must either: <ol> <li>Request the Board Appeals Tribunal to reconsider its decision, or</li> <li>Pursue a judicial review of the Board Order.</li> </ol> </li> </ol> <p><u>Employer Cost Experience</u></p> <ol start="45"> <li>Claim costs incurred from an overpayment will be removed from the employer’s claims experience when the overpayment is discovered and recorded on the claim file (POL 27/2016, Experience Rating Program – Discounts or Surcharges).</li> </ol> <p><u>Overpayments Caused by Breach of the Act</u></p> <ol start="46"> <li>If the debtor knowingly withheld information or gave wrong information to collect more than their proper entitlement: <ol> <li>WCB will recover legal costs spent to recover the overpayment, and</li> <li>The overpayment will be referred to Internal Audit for further review. <ol> <li>The referral will include an explanation as to why WCB staff suspect the debtor has purposely mislead the WCB.</li> </ol> </li> </ol> </li> </ol> <p><u>Annual Communications</u></p> <ol start="47"> <li>WCB will send all customers annual letters that explain that if they have an overpayment, it will be recovered from future entitlement or from their annuity at age 65, or before then if ordered by the Board Members.</li> </ol> </div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To provide administrative guidelines for recovering overpayments.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority #</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank"><em>The Workers’ Compensation Act, 2013</em></a></p> <p>2(1)(h), 112, 113, 170(1), 180, The Limitations Act</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--page-document-title paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-page-document-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Page/document title</div> <div class="field__item">PRO 38/2010 Overpayment Recovery – Compensation</div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p>(1) March 1, 2022. Housekeeping changes for minor updates including removal of references to secondary approval amounts.<br /> (2) POL and PRO 38/2010, Overpayment Recovery – Compensation (effective February 3, 2012 to October 31, 2016).<br /> (3) POL 01/2002, Overpayment Recovery – Compensation (effective March 1, 2002 to February 2, 2012).</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><a href="https://wcbsask.com/policy-and-procedure/overpayment-recovery-compensation-pol-172016" title="Overpayment Recovery – Compensation (POL 17/2016)">POL 17/2016 Overpayment Recovery – Compensation</a><br /> <a href="https://wcbsask.com/policy-and-procedure/experience-rating-program-discounts-or-surcharges-pol-272016" title="Experience Rating Program – Discounts or Surcharges (POL 27/2016)">POL 27/2016 Experience Rating Program – Discounts or Surcharges </a><br /> <a href="https://wcbsask.com/policy-and-procedure/earnings-verification-pol-072016" title="Earnings Verification (POL 07/2016)">POL 13/2021 Earnings Verification</a><br /> <a href="https://wcbsask.com/policy-and-procedure/reversing-decisions-pol-232014" title="Reversing Decisions (POL 23/2014)">POL 23/2014 Reversing Decisions</a><br /> <a href="https://wcbsask.com/policy-and-procedure/appeals-board-appeal-tribunal-pol-222013" title="Appeals – Board Appeal Tribunal (POL 22/2013)">POL 22/2013 Appeals – Board Appeal Tribunal</a><br /> <a href="https://wcbsask.com/policy-and-procedure/appeals-claims-pol-212013" title="Appeals – Claims (POL 21/2013)">POL 21/2013 Appeals – Claims</a><br /> ADM PRO 01/2022 Secondary Approval Levels (WCB Staff)</p></div> </div> </div> </div> </div> </div> </div> </div> </div> All claims. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Wed, 04 Nov 2020 22:06:10 +0000 kim.beaudin 2685 at https://wcbsask.com Overpayment Recovery – Compensation (POL 17/2016) https://wcbsask.com/policy-and-procedure/overpayment-recovery-compensation-pol-172016 <span>Overpayment Recovery – Compensation (POL 17/2016)</span> <span><span lang="" about="https://wcbsask.com/user/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">kim.beaudin</span></span> <span>November 4, 2020</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/564" hreflang="en">Policy</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Overpayment Recovery – Compensation</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">POL 17/2016</div> </div> November 1, 2016 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">DEFINITION</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><strong>Debtor</strong> means a person that receives an overpayment.</span></span></p> <p><span><span><strong>Overpayment</strong> means a compensation payment greater than what the debtor is entitled to receive under </span></span><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank"><em>The Workers’ Compensation Act, 2013</em></a><span><span> (the “Act”), any other former Acts, or Workers’ Compensation Board (WCB) policy.</span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li><span><span>The Act authorizes the WCB to collect overpayments (Section 112).</span></span></li> <li><span><span>Any money due the WCB may be set off against any compensation that may be or that may become payable to the person indebted to the WCB (Section 113).</span></span></li> <li><span><span>The Act permits WCB to issue an order for the payment of money owed under the Act and such order may be filed with the local registrar of the Court of Queen’s Bench and is enforceable as a judgment of the Court (Section 170).</span></span></li> <li><span><span>If a person knowingly provides false or misleading information to the WCB, the Act directs that the person is guilty of an offence and is liable on summary conviction to a fine of not more than $1,000 (Section 180).</span></span></li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">POLICY</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><ol> <li><span><span>An overpayment is considered a debt owed to the WCB. Except as otherwise provided in this policy, all overpayments will be pursued for recovery, including overpayments made to the following:</span></span> <ol> <li><span><span>Earnings loss benefits.</span></span></li> <li><span><span>Travel and sustenance expenses.</span></span></li> <li><span><span>Annuity amounts.</span></span></li> <li><span><span>Former Act pensions.</span></span></li> <li><span><span>Permanent Functional Impairment (PFI) awards, and</span></span></li> <li><span><span>Any other payments made under </span></span><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank"><em>The Workers’ Compensation Act, 2013</em></a><span><span> or <em>The Workers’ Compensation Act, 1979</em>.</span></span></li> </ol> </li> <li><span><span>Overpayments resulting from the following circumstances are not normally subject to recovery; however, each situation will be decided on its individual merits and justice:</span></span> <ol> <li><span><span>A decision is reversed as the result of new information that was not available or which the debtor could not have known they were expected to provide at the time of the original decision (e.g., original decision made in good faith but new medical information received establishes a condition not known at the time of the original decision), or</span></span></li> <li><span><span>A decision originally based on best judgment or extension of the benefit of doubt is reversed (per POL 23/2014, Reversing Decisions) because that decision is subsequently seen to have been improper or unreasonable.</span></span></li> </ol> </li> <li><span><span>Legal recovery efforts will follow the time limits set in the limitations of actions legislation in force when the:</span></span> <ol> <li><span><span>Overpayment occurs, or</span></span></li> <li><span><span>WCB discovers the overpayment.</span></span></li> </ol> </li> <li><span><span>In all cases, the collection of overpayments will be pursued by every cost effective, legal means available, while treating all involved with dignity and fairness. WCB will consider the financial impact of the overpayment recovery on the debtor and will make reasonable effort to avoid creating undue financial hardship, except when alleged fraud or a breach of the Act is involved. For example, overpayments may be collected by installments to minimize hardship caused to the debtor.</span></span></li> <li><span><span>When an overpayment is being pursued for recovery, WCB staff will make every attempt to reach agreement with the debtor as to the methods and rates of repayment, but such agreement is not necessary to proceed with collection efforts.</span></span></li> <li><span><span>Where overpayment recovery efforts are unsuccessful, the WCB may set off overpayment debts against present and future entitlements.</span></span> <ol> <li><span><span>If there is an outstanding overpayment made to a worker on a claim and that claim is reopened or a new claim for the same worker is established, the overpayment will be recovered from that worker; or</span></span></li> <li><span><span>Overpayments may be recovered from the worker’s annuity. However, unless otherwise ordered by the Board Members, there will be no recovery from an annuity account until the annuity becomes payable (when the worker reaches age 65 or at the time of death if the worker dies prior to age 65).</span></span></li> </ol> </li> <li><span><span>Decisions concerning the establishment of an overpayment are subject to reconsideration and/or appeal (POL 21/2013, Appeals – Claims and POL 22/2013, Appeals – Board Appeal Tribunal).</span></span></li> <li><span><span>If a worker knowingly provides false or misleading information that leads to an overpayment, POL 26/2013, Fines and Penalties may apply.</span></span></li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To establish guidelines for recovering overpayments.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority #</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" rel=" noopener" target="_blank"><em>The Workers’ Compensation Act, 2013</em></a></p> <p>2(1)(h), 112, 113, 170(1), 180, The Limitations Act</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--page-document-title paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-page-document-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Page/document title</div> <div class="field__item">Document History</div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--page-document-title paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-page-document-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Page/document title</div> <div class="field__item">POL 38/2010 Overpayment Recovery – Compensation</div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="https://wcbsask.com/policy-and-procedure/overpayment-recovery-compensation-pro-172016" title="Overpayment Recovery – Compensation (PRO 17/2016)"><span>PRO 17/2016 Overpayment Recovery – Compensation</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/experience-rating-program-discounts-or-surcharges-pol-272016" title="Experience Rating Program – Discounts or Surcharges (POL 27/2016)"><span>POL 27/2016 Experience Rating Program – Discounts or Surcharges</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/earnings-verification-pol-072016" title="Earnings Verification (POL 07/2016)"><span>POL 07/2016 Earnings Verification</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/appeals-claims-pol-212013" title="Appeals – Claims (POL 21/2013)"><span>POL 21/2013 Appeals – Claims</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/appeals-board-appeal-tribunal-pol-222013" title="Appeals – Board Appeal Tribunal (POL 22/2013)"><span>POL 22/2013 Appeals – Board Appeal Tribunal</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/reversing-decisions-pol-232014" title="Reversing Decisions (POL 23/2014)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">POL 23/2014 Reversing Decisions</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/earnings-verification-pro-072016" title="Earnings Verification (PRO 07/2016)"><span lang="EN-CA" xml:lang="EN-CA" xml:lang="EN-CA">PRO 07/2016 Earnings Verification</span></a></span></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> All claims. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Wed, 04 Nov 2020 22:06:10 +0000 kim.beaudin 2682 at https://wcbsask.com Offset of Canada or Quebec Pension Plan Disability Benefits (PRO 22/2016) https://wcbsask.com/policy-and-procedure/offset-canada-or-quebec-pension-plan-disability-benefits-pro-222016 <span>Offset of Canada or Quebec Pension Plan Disability Benefits (PRO 22/2016)</span> <span><span lang="" about="https://wcbsask.com/user/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">kim.beaudin</span></span> <span>November 4, 2020</span> <div class="field field--name-field-policy-document-type field--type-entity-reference field--label-visually_hidden"> <div class="field__label visually-hidden">Policy document type</div> <div class="field__item"><a href="https://wcbsask.com/taxonomy/term/567" hreflang="en">Procedure</a></div> </div> <div class="field field--name-field-document-name field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document name</div> <div class="field__item">Offset of Canada or Quebec Pension Plan Disability Benefits</div> </div> <div class="field field--name-field-document-number field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Document number</div> <div class="field__item">PRO 22/2016</div> </div> December 1, 2016 <a href="https://wcbsask.com/taxonomy/term/588" hreflang="en">Benefits - General</a> <div class="field field--name-field-policy-update-feature field--type-boolean field--label-visually_hidden"> <div class="field__label visually-hidden">Policy update feature</div> <div class="field__item">No</div> </div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-call-to-action paragraph--view-mode--responsive-call-to-action-images"> <div class="desktop-container three-column-grid-container"> <div class="full-width-grid-item"> <div class="cta_image_wrapper image-cover"> <figure> <img srcset="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png 459w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-md.png 805w, https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-lg.png 1200w" src="https://wcbsask.com/themes/SASKWCB/images/CTA-default-img-sm.png" alt="Two people signing documents" sizes="(min-width: 1199px) 25vw, 100vw" /> <figcaption>Two people signing documents</figcaption> </figure> </div> <div class="cta_text_wrap"> <div class="container"> <div class="cta_text"> <h3>Looking for the full policy manual?</h3> <div class="layout-content yellow"> <p>Click here to download the WCB’s current Policy and Procedure Manual.</p> <a href="https://wcbsask.com/documents/policy-and-procedure-manual" class="btn"> <span> <div class="field field--name-field-call-to-action-button field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Call to action button</div> <div class="field__item">Download full manual</div> </div> <svg viewbox="0 0 24 24" class="arrow-right"> <use xlink:href="#arrow-right"></use> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">BACKGROUND</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span>The Workers’ Compensation Board (WCB) establishes its authority under POL 22/2016 to reduce benefits if the customer is receiving Canada or Quebec Pension Plan (CPP/QPP) disability or survivor benefits related to the compensable work injury or death.</span></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--policy-section paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">PROCEDURE</h2> <div class="field field--name-field-policy-section-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy section content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><u>General</u></span></span></p> <ol> <li><span><span>On the first anniversary of the commencement of loss of earnings, 50 per cent of CPP/QPP benefits will be considered as wages in calculating the compensation paid by WCB. Operations staff will use this amount to offset loss of earnings benefits.</span></span> <ol> <li><span><span>For an injured worker who is receiving CPP/QPP benefits related to the compensable work injury, offset will be applied 12-months after the commencement of their initial loss of earnings and once they qualify for CPP/QPP benefits. The offset will continue to be applied as long as they qualify for CPP/QPP disability benefits because of a work injury.</span></span></li> <li><span><span>For the surviving spouse who is receiving CPP/QPP benefits related to a compensable death, the offset will be applied 12-months after they qualify for WCB spousal benefits. </span></span></li> </ol> </li> <li><span><span>Operations staff will not reduce WCB payments without first determining, either by documentation from the Canada or Quebec Pension Plan or a signed declaration from the worker or the worker’s surviving spouse indicating they are actually receiving CPP/QPP benefits, and at what level.</span></span></li> <li><span><span>If a customer is entitled to receive CPP/QPP benefits but is not yet in receipt of them, wage loss benefits will be paid to the worker or the worker’s surviving spouse without offset until the customer receives the CPP/QPP benefits. Customers will be told in advance of the possibility of an overpayment created by retroactive entitlement to CPP/QPP benefits.</span></span></li> <li><span><span>Overpayments created through retroactive CPP/QPP benefit entitlement will be recovered in accordance with PRO 17/2016, Overpayment Recovery – Compensation.</span></span></li> </ol> <p><span><span><span><u>Indexing</u></span></span></span></p> <ol start="5"> <li><span><span>CPP/QPP benefits are subject to CPI increases determined by Employment and Social Development Canada (ESDC – Service Canada) effective January 1st of each year. </span></span></li> <li><span><span>Operations staff will adjust a customer’s CPP/QPP offset during their annual benefit review, as follows: </span></span> <ol> <li><span><span>They will apply the percentage increase for the CPP/QPP benefits set January 1 prior to the customer’s annual review, to the customer’s CPP/QPP level that was established at their prior year’s annual review. </span></span></li> <li><span><span>The adjusted offset will be effective on the date the customer’s wage base is indexed based on the annual CPI percentage increase. </span></span></li> </ol> </li> <li><span><span>Operations staff will continue to index a customer’s CPP/QPP offset by the annual CPP/QPP percentage increase annually. </span></span></li> <li><span><span>The offset for customers receiving the maximum wage rate will be adjusted annually, even if the maximum wage rate does not increase in a given year. Appendix A – Adjusting CPP/QPP For Customers Receiving the Maximum Wage Rate by Year provides guidelines around adjusting a customer’s CPP/QPP offset if they receive the maximum wage rate.</span></span></li> <li><span><span>If a worker’s or the worker’s surviving spouses CPP/QPP benefits are decreased by the Canada or Quebec Pension Plan, Operations staff will adjust wage loss benefits during annual review to reflect the new CPP/QPP amount.</span></span></li> </ol> <p><span><span><span><u>Indexing When Customer Receives Less than Full Wage Loss Benefits</u></span></span></span></p> <ol start="10"> <li><span><span>Where a worker qualifies for CPP/QPP benefits and WCB has determined they have an earnings capacity which results in them receiving less than full wage loss benefits, Operations staff will prorate the amount of CPP/QPP benefits (see Appendix B for sample calculation).</span></span></li> <li><span><span>If a customer is receiving the maximum wage rate and has an earnings capacity, Operations staff will prorate the amount of CPP/QPP benefits using the applicable year’s maximum weekly wage (see Appendix C for sample calculation).</span></span></li> </ol> <p><span><span><span><u>Minimum Compensation</u></span></span></span></p> <ol start="12"> <li><span><span>Operations staff will not deduct CPP/QPP benefits if the worker or the worker’s surviving spouse is receiving minimum wage loss benefits or actual earnings, if less.</span></span></li> <li><span><span>Partial offset will occur if full offset would reduce wage loss benefits below minimum compensation.</span></span></li> </ol> <p><span><span><span><u>Dependents</u></span></span></span></p> <ol start="14"> <li><span><span>Operations staff will not include any CPP/QPP benefits payable to, or on behalf of, dependent children when calculating the offset.</span></span></li> </ol></div> </div> </div> </div> </div> </div> </div> </div> </div> <p>To establish guidelines for deducting Canada or Quebec Pension Plan (CPP/QPP) Disability Benefits from loss of earnings benefits.</p> <div class="paragraph policy_page_background_wrap paragraph--type--policy-reference paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Policy references</h2> <div class="field field--name-field-policy-reference-content field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Policy reference content</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Legislative Authority</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="http://www.qp.gov.sk.ca/documents/English/Statutes/Statutes/W17-11.pdf" target="_blank"><em><span><span><span><span><span><span><span><span><strong><span><span><span><span><span><span><span><span><span><span><span>The Workers’ Compensation Act, 2013</span></span></span></span></span></span></span></span></span></span></span></strong></span></span></span></span></span></span></span></span></em></a></span></span></span></p> <p>2(1)(i), 67, 69, 70(5), 74, 75, 77, 81(1)(b), 83, 84, 85, 89, 95</p></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Document History</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--page-document-title paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-page-document-title field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Page/document title</div> <div class="field__item">PRO 24/2013 Offset of Canada or Quebec Pension Plan Disability Benefits</div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-heading paragraph--view-mode--default"> <div class="layout-content"> <h4> <div class="field field--name-field-section-heading field--type-string field--label-visually_hidden"> <div class="field__label visually-hidden">Section heading</div> <h3 class="section_heading">Complements</h3> </div> </h4> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--section-detail-points paragraph--view-mode--default"> <div class="layout-content"> <div class="field field--name-field-section-detail-points field--type-text-long field--label-visually_hidden"> <div class="field__label visually-hidden">Section detail</div> <div class="field__item"><p><span><span><span><a href="https://wcbsask.com/policy-and-procedure/offset-canada-or-quebec-pension-plan-disability-benefits-pol-222016" title="Offset of Canada or Quebec Pension Plan Disability Benefits (POL 22/2016)"><span>POL 22/2016 Offset of Canada or Quebec Pension Plan Disability Benefits</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/earnings-verification-pol-072016" title="Earnings Verification (POL 07/2016)"><span>POL 07/2016 Earnings Verification</span></a></span></span></span><br /> <span><span><span><a href="https://wcbsask.com/policy-and-procedure/overpayment-recovery-compensation-pro-172016" title="Overpayment Recovery – Compensation (PRO 17/2016)"><span>PRO 17/2016 Overpayment Recovery – Compensation</span></a></span></span></span></p></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph policy_page_background_wrap paragraph--type--attachments paragraph--view-mode--default"> <div class="policy_page_background"> <h2 class="h3">Attachments</h2> <div class="field field--name-field-attachments field--type-entity-reference-revisions field--label-visually_hidden"> <div class="field__label visually-hidden">Attachments</div> <div class="field__items"> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/documents/adjusting-cppqpp-customers-receiving-maximum-wage-rate-year">Adjusting CPP/QPP For Customers Receiving the Maximum Wage Rate by Year</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/documents/cpp-offset-when-customer-receives-less-full-wage-loss-benefits-has-earning-capacity">CPP Offset When Customer Receives Less than Full Wage Loss Benefits (has an earning capacity)</a></div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--policy-reference-document-link paragraph--view-mode--default"> <div class="layout-content"> <p> </p><div class="field field--name-field-document-link field--type-link field--label-visually_hidden"> <div class="field__label visually-hidden">Document link</div> <div class="field__item"><a href="https://wcbsask.com/documents/cpp-offset-when-customer-receives-less-full-wage-loss-benefits-has-earning-capacity">CPP Offset When Customer Receives the Maximum Wage Rate and Receives Less than Full Wage Loss Benefits (has an earning capacity)</a></div> </div> </div> </div> </div> </div> </div> </div> </div> All claims. <div class="field field--name-field-related-document-s- field--type-list-string field--label-visually_hidden"> <div class="field__label visually-hidden">Related document(s)</div> <div class="field__item">No</div> </div> Wed, 04 Nov 2020 22:06:10 +0000 kim.beaudin 2676 at https://wcbsask.com